CUSTOMER SATISFACTION
Customer satisfaction is part of Ecritel's DNA, and lies at the heart of our quality policy.
The Ecritel Group's development is based on the trust placed in us by our customers and prospects.
This satisfaction is everyone's business, and is achieved through smooth, regular communication, respect for our commitments, and ever-better service.
EXCELLENCE
Excellence is our key to performance.
Over the years, it has become an integral part of our Group's heritage and culture.
Our employees, whether operational or managerial, all have one thing in common: they want to be the best, to give the best to our customers.
HUMILITY
We love competence and excellence, but we appreciate and thank them even more when they are accompanied by humility.
In a demonstration context, we believe that attention is narrowed to the detriment of open-mindedness, and humility allows us to question ourselves in order to move forward even better and further.
TEAMWORK
We develop and encourage team spirit: we value exchange and sharing between employees.
We appreciate everyone's added value, the community's synergies and the pooling of efforts to move in the same direction.
RESPECT
We attach great importance to respecting our employees.
We encourage mutual respect to ensure a working climate that promotes individual and collective well-being.
Respect also requires recognition from colleagues and management.
That's why we make a point of passing on this important aspect of working life to all our teams.
Ecritel Canada
4030 Saint-Ambroise Street #240, Montreal, QC H4C 2C7
+1 514 878 2395
contact@ecritel.ca